Clicky

Delivery Information

To calculate the cost of delivery to your address please select one of the links below.
 
Please select your location:
UK (Mainland)
UK (Highlands, Islands and Northern Ireland)
Europe (excluding UK)
Worldwide

You may also wish to view our other terms with regard to deliveries, and returns procedures.


1. Shipping

1.1 UK Delivery (Mainland)

Delivery Service
Cost
2nd Class Delivery (dispatched within two working days) - Orders over £30
FREE
2nd Class Delivery (dispatched within two working days) - Orders under £30
£1.99
1st Class Delivery (dispatched within two working days)
£3.99
Special Delivery (delivery within two working days)
£9.99
Express Delivery* (next working day delivery)
£12.99

 *Orders placed before 1100GMT will arrive next working day.  Orders placed after this time will arrive within two working days.  All express deliveries are sent via FedEx or Interlink couriers, or Royal Mail Special Delivery.  Availability; Monday-Thursday.

Other Terms  Return to Top


1.2 UK (Highlands, Islands and Northern Ireland) 

If the total weight of your shopping cart is under 2kg and all products measure less than 90cm the following rates apply.

Delivery Service Cost
2nd Class Delivery (dispatched within two working days) - Orders over £30
FREE
2nd Class Delivery (dispatched within two working days) - Orders under £30
£1.99
1st Class Delivery (dispatched within two working days)
£3.99

If the total weight of your shopping cart is over 2kg or any product measures over 90cm then the following rates apply.  You can also select these methods if you need a faster delivery service.  

Items in cart Delivery Service Cost
Under 1kg in weight and all items under 90cm Special Delivery (delivery within two working days) £9.99
Over 1kg in weight or any item is over 90cm Courier Delivery (delivery within three working days) £14.99
*Applies to orders placed before 1100GMT.  For orders placed after this time, please add an additional day to the delivery times.  All express deliveries are sent via FedEx or Interlink couriers, or Royal Mail Special Delivery.  Availability; Monday-Thursday.

Other Terms  Return to Top


1.3 Europe Delivery

For European countries (other than the UK) the following shipping rates apply.

If the total value of your cart is under £50 and all items measure under 70cm, the following rates apply.

Total Weight In Cart Delivery Service Cost
0-500g
Airmail Delivery (dispatched within three working days)
£5.99
501-1000g
Airmail Delivery (dispatched within three working days)
£9.99
1001-2000g Airmail Delivery (dispatched within three working days)
£14.99

If the total value of your cart is over £50 or any item measures over 70cm the following rates apply.  Note: If you are based in a country that is not listed, please contact us for a quote.

Country Service Cost

Austria, Belgium, Denmark, France, Germany

Ireland, Luxembourg, Netherlands

Courier Delivery (delivered within seven working days)
£12.99
Czech Republic, Italy, Slovak Republic, Spain Courier Delivery (delivered within seven working days) £16.99

Bulgaria, Estonia, Finland, Greece, Hungary

Latvia, Lithuania, Montenegro, Poland, Portugal

Romania, Slovenia, Sweden

Courier Delivery (delivered within seven working days)
£26.99
Other Terms  Return to Top


1.4 Worldwide Delivery
If you are outside Europe the following shipping rates apply.
 
If the total value of your cart is under £50 and all items measure under 70cm, the following rates apply.
 
Total Weight In Cart Delivery Service Cost
0-500g
Airmail Delivery (dispatched within five working days)
£7.99
501-1000g
Airmail Delivery (dispatched within five working days)
£12.99
1001-2000g
Airmail Delivery (dispatched within five working days)
£19.99
If you require a quote for any products that don't meet this criteria, please contact us for a quote.

Other Terms  Return to Top


2. Other Terms

2.1 2nd Class, Standard Parcel and Airmail Deliveries.


We aim to ship these packages within two working days of payment although this may change if we experience increased demand.  Royal Mail aim to deliver all 2nd Class items within 3 working days of posting, Standard Parcels within 7 working days, and Airmail within 14 working days.  Royal Mail do not consider an item as missing before 15 working days have elapsed so World Wonders can not pursue a claim for missing mail during this period.


2.2 1st Class and UK Courier Deliveries (including Highlands, Islands and Northern Ireland).


We aim to ship these packages within two working days of payment although this may change if we experience increased demand.  Royal Mail aim to deliver all 1st Class items within 2 working days of posting.  Our couriers aim to deliver items within 4 working days after dispatch.  Royal Mail do not consider an item as missing before 15 working days have elapsed so World Wonders can not pursue a claim for missing mail during this period.  If a courier item fails to arrive within 4 working days after dispatch please contact us for assistance.


2.3 Special Deliveries.


If our special delivery service was selected orders placed before 1100GMT will arrive within two workings day. Orders placed after this time will arrive within three working days. All express deliveries are sent via FedEx courier or Royal Mail special delivery. If your order has not reached you within two working days then please contact us.  A working day is Monday-Friday (excluding bank holidays).


2.4 Express Deliveries.


If our express delivery service was selected orders placed before 1100GMT will arrive next working day. Orders placed after this time will arrive within two working days. All express deliveries are sent via FedEx or Interlink couriers or Royal Mail special delivery. If your order has not reached you within one working day then please contact us.  A working day is Monday-Friday (excluding bank holidays).


2.5 European Courier Deliveries (excluding UK).


We aim to ship these packages within two working days of payment although this may change if we experience increased demand.  If your order has not reached you within ten working days after dispatch then please contact us.  A working day is Monday-Friday (excluding bank holidays).


Return to Top


3. Returns and Exchanges


3.1 Goods may be returned within 14 days of receipt for a full refund or exchange. Items that have been damaged through the negligence of the customer are excluded from this policy. Please contact us before returning items as unauthorised returns are not permitted.


3.2 Refunds and exchanges will only be processed after the returned goods have been received by World Wonders.


Return to Top